10/10/2023 0 Comments Kaseya agent procedure log![]() Add your Kaseya server to your Java Exception List – (When in doubt, you can check the last date that an update was done, and if it was before March 4 th, update it!)Īs of this writing you should have at least 1.7.0._51 ![]() ![]() We prefer to schedule it so there are no more than 2 being done per minute. Do this by selecting all your machines, clicking the box marked “ Force update even if… “ and click Schedule. Go to Agent Tab, Upgrade Version, Update Agent, and verify that your agents are all at least 6.5.0.1 – 6.5.0.0 (#1 below), furthermore on March 4 th, 2014, Kaseya released 6.5.0.8 to address some KLC issue, and in order for that patch to work you must Force an upgrade (#2). Upgrade your AgentĪfter the upgrade, all agents should have been upgraded to 6.5. The purpose of this blog post is to document what steps you should take before contacting support. After the 6.5 upgrade, some users experienced problems connecting to Live Connect (KLC).
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